Vancouver Hobbies - Western Canada's Leading Nutech and Redcat R/C Dealer

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Warranty



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Home > Resources > Warranty

Warranty



Returns Policy

We will accept returns if the product in questions is un used un damaged and in it's original packaging. Buyer pays return shipping charges.

Warranty

All warranty for Redcat Racing products are handled directly from Redcat Racing's main warehouse located in Arizona.

If you believe you have a warranty claim, simply fill out the form in the link below and include all information assciated with the claim

http://www.redcatracing.com/Warranty

http://www.redcatracing.com/Warranty-Form

Parts Problem

If you have a specific part problem Redcat Racing will determine if the issue in question is covered under warranty and will contact you within 3 business days after form submission. If determined that the part or parts are covered under warranty, Redcat will send you the part(s) at no charge. We may ask for some parts to be returned prior to sending out replacement parts such as remote controls, engines and possibly some other items

Vehicle Problems

If you have a vehicle problem, please fill out the warranty claim form and click on the vehicle button. Once the form is approved, you may send the entire vehicle back to Redcat Racing and the Redcat technicians will repair your vehicle at no charge for labor but may require payment for parts needed if they are not covered under warranty. We will require payment for shipping the item back to you.

Items not covered

Drive train and suspension

Gears including spur, clutch bell and others

Clutch and clutch spring

Pull start












At Vancouver Hobbies, our goal is to be your primary source of products, information, and support for all your Redcat Racing and Nutech R/C needs.

Bodies and Models may incur extra shipping charges depending on size and destination

Vancouver Hobbies specializes in shipping R/C cars, Replacement Parts and Accessories to Canada and the USA quickly and affordably.

If you can't find what you are looking for, please Contact Us, we are here to help.

Please note that all prices are currently in US dollars
 

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